Bio
A seasoned Program and Operations management expert with over a decade of experience in customer success and operations, project, customer success & program management in EMEA. My expertise lies in building and implementing customer engagement programs, continuous improvement projects & business development that drive retention and growth, and in leveraging digital methods to increase adoption. I’ve had the privilege of working with some of the biggest names in the industry, including Cotecna, Hyudai, and Jollibee, and I’ve been recognized for my outstanding contributions to their success.